COVID-19 Tour Policies and Procedures

Explore Buffalo tours have resumed with important safety precautions in place to ensure the health and wellness of all our tour guests and volunteer docents. The safety of our guests, volunteers, and community is our priority as we resume our tours. At this time, many walking and bike tours have resumed, along with kayak tours, Silo City tours, Sacred Spaces, and Spotlight tours. Walking tours for private groups are available upon request. We will resume bus tours at a later date. Please sign up for our email newsletter to receive future tour updates. We look forward to seeing you on a tour with us soon.

Walking & Bike Tour Policies & Procedures

Update Effective November 23, 2021: Effective immediately and until further notice to comply with Erie County requirements, masks will be required for all tour guests when entering a building on an Explore Buffalo tour. Masks are not required during any outdoor portion of tours. 

Update Effective June 12, 2021: The maximum capacity for walking and bike tours has been increased to 12 people per group. Some tours may continue to have lower capacity. 

Update Effective May 19, 2021: Following CDC recommendations and NYS guidelines, individuals who are fully vaccinated do not need to wear a mask while attending Explore Buffalo’s outdoor tours. Unvaccinated individuals are asked to continue to wear a mask on Explore Buffalo tours. Masks will be required for all tour participants for any interior tours.

Advance reservations are required for all tours, including for Explorer Pass members. Walk-ups without reservations cannot be accommodated. 

  • Reservations close two hours before the tour’s scheduled start time (for example, reservations close at 8am for a 10am tour). 
  • Reservations can be made online; please email or call (716) 245-3032 if you need assistance. 
  • If you have an Explore Buffalo walking pass (orange or blue), please email to reserve your tour. 
  • The Explore Buffalo docent for your tour will have a list of tour reservations for their tour; you do not need to print or bring any tour confirmation. 

Check-in for all tours will be 100% contactless due to the advance reservation requirement. Explore Buffalo requests that tour guests bring their own hand sanitizer to use to follow the recommendations of health authorities for hand sanitizing.

Please do not attend an Explore Buffalo tour if you are experiencing COVID-19 symptoms or have experienced COVID-19 symptoms within the past 14 days; have tested positive for COVID-19 in the past 14 days; or have been in close contact with a confirmed or suspected case of COVID-19 in the past 14 days. We will be happy to reschedule or refund your reservation. 

By confirming your reservation for any Explore Buffalo tour, you acknowledge and accept Explore Buffalo’s COVID-19 policies. 

For Student & School Tour COVID Policies Click Here