Tour Assistant Training

What do Explore Buffalo Tour Assistants do?

  • Tour Assistants are volunteers who support Explore Buffalo’s tours and docents by checking in guests attending tours, managing administrative tour tasks, and helping to keep the tour running smoothly.

Why become a Tour Assistant for Explore Buffalo?

  • Being a Tour Assistant for Explore Buffalo is FUN! What could be more thrilling than showing people from the world Buffalo’s architecture and history?
  • As a Tour Assistant, you have the opportunity to assist with many of Explore Buffalo’s wide variety of tours and learn more about Buffalo’s history and architecture while volunteering.
  • Being a Tour Assistant is a great way to meet new people within Explore Buffalo or among our many community partners. Explore Buffalo organizes regular social events for docents and volunteers.

Who can become a Tour Assistant for Explore Buffalo?

  • Tour Assistants must be passionate about promoting Buffalo and have a friendly and welcoming presence for our visitors from around the world. 
  • Through our Tour Assistant Training Classes, we provide in-depth training on the responsibilities of Tour Assistants. Tour Assistants must be comfortable using a smartphone app to check in registered tour guests. (We will provide specific training on how to use this app)

Spring 2023 Tour Assistant Training:

Annual training classes are offered for new Tour Assistants. Tour Assistant training consists of two class sessions: the first class is conducted via Zoom, and the second class is a walk-through of a tour. New Tour Assistants are required to attend both class dates.

Spring 2023 Tour Assistant Training:

  • Wednesday, April 12, 6-7:30pm via Zoom – Tour Assistant Introduction & Procedures
  • Wednesday, April 19, 6-7:30pm – Tour Walk Through

Registration Deadline for Spring 2023 Tour Assistant Training: Friday, April 7


Spring 2023 Tour Assistant Training Registration:

    Be sure to click "SUBMIT" at the bottom of the application. All questions are required.

    Enter your full name.

    Enter your mailing address, just like you would on an envelope, including town and ZIP Code.

    Enter your cell phone number. Explore Buffalo Tour Assistants must have a cell phone for tours.

    Enter your home phone number or "none."

    Enter your email address. This is important! Email is Explore Buffalo's primary communication method.

    Tell us a little about yourself and your background. Include interests, skills, and experience relevant to becoming an Explore Buffalo Tour Assistant. Please keep it brief (3 sentences or so).

    Why do you want to become a volunteer for Explore Buffalo?

    Will you attend the Spring 2023 Tour Assistant Training classes scheduled on April 12 & 19?

    Yes, I will attend on April 12 & 19I cannot attend these dates - please let me know when future dates are scheduled

    Have you taken a tour with Explore Buffalo in the past 3 years?


    How did you hear about volunteering with Explore Buffalo?

    Do you have any questions about volunteering with Explore Buffalo?

    Please check that you understand and agree to the following:
    I understand that Explore Buffalo's annual volunteer requirement to maintain status as an Active Volunteer is to volunteer at least four times per year.

    I am attending the Explore Buffalo Tour Assistant Training Program in order to become a volunteer for Explore Buffalo. I understand that Explore Buffalo is a not-for-profit organization that provides training classes for volunteers in order to build a strong volunteer corps. I do not intend to take this information to other organizations or to use it for my own, for-profit, or business purposes.

    I am aware that the tours I am training for are walking tours of up to 2 miles in length.

    I check my email regularly (several times per week) and am comfortable using a smartphone app to check in tour guests.